Frequently Asked Questions

How long does it take for me to receive my order?

Shipping takes 3-5 business days.
*Personalized items take 2 additional days to supply. 

Can I get a refund on a product?

You can get a refund for a product up to 14 days after receipt of the product.
*Personalized products are non-refundable.

How can I clean the item I ordered?

Tallis & Tefillin bags can be cleaned with damp cloths or dry cleaning.

Tablecloths and Challah covers ("Song of Songs" and "Shabbat Shalom" models) can be machine washed in cold water.

All Kiddush cups can be hand washed or machine washed.